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Beverage Service Specialist
3 months ago
About Us:
At Hoar Cross Hall, we pride ourselves on providing a luxurious experience that combines the charm of a historic estate with the amenities of a top-tier spa resort. Our dedication to exceptional service ensures that every guest enjoys a memorable stay, surrounded by beautiful gardens and exquisite dining options.
The Role:
Are you passionate about delivering outstanding service and crafting delightful cocktails? As a vital member of our Food and Beverage team, you will engage with guests, maintain high standards, and contribute to a vibrant atmosphere. Your enthusiasm for hospitality will shine as you create remarkable experiences for our visitors.
Why Work With Us:
- Experience the beauty of a historic estate dedicated to hospitality excellence.
- Competitive compensation package.
- Access to leisure and spa facilities at no cost.
- Complimentary meals from our staff canteen.
- Enjoy a Spa Day at Eden Hall on your work anniversaries.
- Participate in our Employee Benefits Program.
- Free parking available.
- Discounts on overnight accommodations and spa experiences.
- 30% off food and beverages.
- Comprehensive training and induction program.
- Opportunities for career growth and professional development.
Role Responsibilities:
- Deliver prompt, courteous, and professional service at all times across various dining and beverage venues.
- Assist in providing a seamless food and beverage experience, focusing on cocktail service.
- Address guest inquiries with a friendly and helpful demeanor.
- Collaborate with bar staff to ensure a well-stocked beverage selection.
- Manage guest feedback and complaints effectively, ensuring satisfaction.
- Adhere to health and safety regulations, dress codes, and service standards.
Personal Requirements:
Essential:
- Previous experience in a similar hospitality role.
- Knowledge of cocktails and beverage service.
- Understanding of food hygiene and liquor licensing standards.
- Ability to thrive in a fast-paced environment.
- Strong communication and interpersonal skills.
- Experience in high-volume service settings.
- Food Safety Training certification.
Shift Availability:
- Flexible part-time and full-time roles available.
- Willingness to work varied shifts, including early morning service.
Join us in creating unforgettable experiences for our guests