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Beverage Service Specialist

3 months ago


BurtononTrent, United Kingdom Hoar Cross Hall Careers Full time
Cocktail Service Associate

About Us:
At Hoar Cross Hall, we pride ourselves on providing a luxurious experience that combines the charm of a historic estate with the amenities of a top-tier spa resort. Our dedication to exceptional service ensures that every guest enjoys a memorable stay, surrounded by beautiful gardens and exquisite dining options.

The Role:
Are you passionate about delivering outstanding service and crafting delightful cocktails? As a vital member of our Food and Beverage team, you will engage with guests, maintain high standards, and contribute to a vibrant atmosphere. Your enthusiasm for hospitality will shine as you create remarkable experiences for our visitors.

Why Work With Us:
  • Experience the beauty of a historic estate dedicated to hospitality excellence.
  • Competitive compensation package.
  • Access to leisure and spa facilities at no cost.
  • Complimentary meals from our staff canteen.
  • Enjoy a Spa Day at Eden Hall on your work anniversaries.
  • Participate in our Employee Benefits Program.
  • Free parking available.
  • Discounts on overnight accommodations and spa experiences.
  • 30% off food and beverages.
  • Comprehensive training and induction program.
  • Opportunities for career growth and professional development.

Role Responsibilities:
  • Deliver prompt, courteous, and professional service at all times across various dining and beverage venues.
  • Assist in providing a seamless food and beverage experience, focusing on cocktail service.
  • Address guest inquiries with a friendly and helpful demeanor.
  • Collaborate with bar staff to ensure a well-stocked beverage selection.
  • Manage guest feedback and complaints effectively, ensuring satisfaction.
  • Adhere to health and safety regulations, dress codes, and service standards.

Personal Requirements:
Essential:
  • Previous experience in a similar hospitality role.
  • Knowledge of cocktails and beverage service.
  • Understanding of food hygiene and liquor licensing standards.
  • Ability to thrive in a fast-paced environment.
  • Strong communication and interpersonal skills.
Desirable:
  • Experience in high-volume service settings.
  • Food Safety Training certification.

Shift Availability:
  • Flexible part-time and full-time roles available.
  • Willingness to work varied shifts, including early morning service.

Join us in creating unforgettable experiences for our guests