Personal Injury Claims Specialist

6 days ago


Haywards Heath, West Sussex, United Kingdom First Central Insurance Management Ltd Full time
About the Role

We are seeking a skilled Personal Injury Claims Specialist to join our team at First Central Insurance Management Ltd. As a key member of our claims handling team, you will be responsible for managing a portfolio of personal injury claims from receipt of medical evidence through to conclusion.

Key Responsibilities
  • Manage a portfolio of personal injury claims, including assessing liability, negotiating settlements, and ensuring compliance with regulatory requirements.
  • Develop and maintain strong relationships with customers, suppliers, and third-party representatives to ensure effective communication and resolution of claims.
  • Identify potential fraud indicators and refer them to the relevant authorities.
  • Ensure that all claims are handled in accordance with company policies, values, and guidelines.
  • Contribute to the development of the claims handling team by sharing knowledge and best practices.
Requirements
  • Proven experience in personal injury claims handling, preferably within a motor insurer.
  • Strong knowledge of liability assessment, quantum assessment, and settlement techniques.
  • Experience of handling claims within the OIC (Official Injury Claims) Portal or similar.
  • Excellent communication and negotiation skills, with the ability to build strong relationships with customers and third-party representatives.
  • Ability to work independently and as part of a team, with a strong attention to detail and accuracy.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. Our team is passionate about delivering exceptional customer service and working in a dynamic and supportive environment.



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