Reservations Team Lead

4 weeks ago


London, Greater London, United Kingdom Hawksmoor Spitalfields Full time

Reservations Manager

We're seeking a skilled Reservations Manager to lead our reservations team and deliver exceptional guest experiences.

You'll have a proven track record in restaurant reservations or a similar role, with expertise in OpenTable and email systems. As a great communicator, you'll excel in phone and face-to-face interactions, providing first-class service and hospitality.

As a natural leader, you'll inspire and develop a happy and supportive reservations team, ensuring seamless operations and exceptional guest satisfaction.

Work with a world-class team:

Hawksmoor Spitalfields is a certified B Corp, ranked as one of the top 100 Best Companies to work for, and recognized for its sustainability and charitable efforts.

Benefits Include:

  • Refer a friend bonus from day 1
  • Tronc paid for every hour worked, breaks, and holidays
  • Use of Wagestream to access earned wages instantly
  • Discounted health and fitness benefits
  • Additional paid maternity and paternity leave
  • Income protection insurance
  • Free meals while working, 50% off food in our restaurants, and more
  • 28 days' holiday including service charge
  • A restaurant welfare budget for healthy snacks and support
  • Huge investment in training and development
  • Access to counseling, remote GP services, and more

We strive to be an inclusive company, welcoming candidates from diverse backgrounds, and creating an environment where everyone can thrive.



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