Senior Product Owner

3 weeks ago

Knutsford, Cheshire East, United Kingdom Barclays Bank UK PLC Full time
Overview:

We are seeking a talented individual to take on the role of Product Owner, responsible for shaping the end-to-end user journey of our services. This position requires a strong analytical mindset and the ability to distill complex information from various sources into actionable insights.

Key Responsibilities:
  • Develop design assets that drive business results, including service blueprints, customer journey maps, and service prototypes.
  • Create user-friendly interfaces for digital banking platforms, ensuring a seamless and engaging user experience.
  • Maintain visually appealing and consistent user interfaces that adhere to the bank's brand identity and design standards across digital products.
  • Produce wireframes and interactive prototypes to visualize and test product concepts and features prior to development.
  • Ensure compliance with accessibility standards to provide an inclusive experience for all users.
  • Stay updated on industry trends, design best practices, and emerging technologies to enhance the quality and innovation of banking products.
  • Analyze data from diverse sources to gain deep insights into customer needs and pain points, aiding in the understanding of the customer experience.
Expectations for the Role:
  • Provide consultation on complex issues, offering guidance to leadership to resolve escalated matters.
  • Identify risk mitigation strategies and develop new policies and procedures to support control and governance objectives.
  • Take ownership of risk management and strengthen controls related to the work performed.
  • Collaborate with various departments to ensure alignment with business activities and strategies.
  • Engage in comprehensive analysis of data from multiple internal and external sources to creatively solve problems.
  • Effectively communicate complex information to stakeholders, ensuring clarity and understanding.
  • Influence stakeholders to achieve desired outcomes.
All colleagues are expected to embody the values of Respect, Integrity, Service, Excellence, and Stewardship, which guide our actions and decisions. They should also demonstrate the Barclays Mindset of Empowering, Challenging, and Driving, which serves as our operational framework.

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