IT Infrastructure Specialist

1 week ago


Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full time

Job Overview

The successful candidate will provide technical expertise to support the efficient operation of our IT infrastructure. This includes maintaining and troubleshooting hardware and software issues, as well as ensuring the integrity of our systems and data.

Main Responsibilities

  • Analyzing and resolving complex technical issues related to server and network hardware and software.
  • Ensuring the smooth operation of our IT systems, including monitoring and resolving issues with desktop and server hardware and software.
  • Collaborating with cross-functional teams to diagnose and resolve technical issues.
  • Maintaining the security and integrity of our systems and data.

Requirements

  • Relevant degree-level qualification in a technical field or equivalent experience.
  • Strong problem-solving and analytical skills, with the ability to think logically and clearly.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Experience with ITIL service management principles and practices.

Working for Swansea Bay University Health Board

We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality. We offer a range of benefits and opportunities for professional development and growth.



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