Customer Service Support Specialist

4 weeks ago


North Seaton Northumberland, United Kingdom Bernicia Full time £21,773
Position Overview:
As a vital member of our team, you will play a key role in providing exceptional support to our clients.

Contract Type:
Permanent - Part Time.

Role Responsibilities:
Are you dedicated to offering outstanding customer assistance? This position may involve engaging with individuals facing challenging circumstances, where your problem-solving abilities and customer service expertise will be crucial.

Why Join Us?
We are committed to making a positive impact on our clients, tenants, and the wider community.

Benefits:
- 28 days of annual leave plus bank holidays, calculated on a full-time basis (pro-rata).
- Opportunities for remote work, if applicable to your role, on a part-time basis.
- Significant savings on everyday expenses through our exclusive Bernicia Own Benefits platform, which offers discounts on shopping, groceries, vacations, and leisure activities.
- A comprehensive pension scheme.

Our Mission:
We are dedicated to assisting individuals in need of housing. We believe that a stable home is foundational to achieving many other life goals, and we strive to provide excellent housing solutions and services that facilitate this.

About Us:
- We are one of the largest and most successful housing providers in the North East, involved in building, renting, selling, and managing homes while delivering services to over 60,000 clients.
- Our organization is fully committed to promoting equal opportunities and actively encourages applications from underrepresented groups.

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