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Credit Software Implementation Expert

2 months ago

London, Greater London, United Kingdom AltaReturn Full time

About AltaReturn

We are a leading provider of software solutions for the Private Capital and Credit markets. Our innovative technology helps eliminate the boundaries between systems, information, and people. We're looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals.

Working at AltaReturn means working with pioneers in the fintech industry. Our efforts are powered by cutting-edge thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you're collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious.

We want all of our team members to be open, accessible, curious, and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership, and exceptional results.

Job Summary

We are looking for Credit software implementation experts to join our Partner Success team. You will have a strong background in the implementation and technical configuration of Credit Front Office and Investment Accounting software and a desire to help our delivery partners succeed as they take on new projects.

Responsibilities

  • Support Delivery Partners as they implement and configure the AltaReturn Credit software solutions.
  • Engage with other subject matter experts to set specific learning objectives and outcomes for partner certification and ensure that content matches those objectives.
  • Coordinate and lead live training sessions.
  • Assist the AltaReturn sales team and delivery partners in scoping and assessing new opportunities.
  • Review training content and materials to ensure they meet current needs and standards, and proactively provide suggestions and recommendations for improvements.
  • Build product knowledge through training, self-directed research, and testing, and working with other senior team members across the organization.
  • Assist in technical and system design specific to our ability to onboard and support partners.

Requirements

  • Experience and expertise in implementing investment management software.
  • Demonstrated success in training and onboarding partners, clients, and team members.
  • Strong technical skills, including MS SQL.
  • Working knowledge of private and public credit markets.
  • Excellent problem-solving abilities.
  • Demonstrated self-starter.
  • Great teamwork skills.
  • Enthusiasm for technology and finance.
  • Exceptional communication skills (written and verbal) and be adept at listening and soliciting feedback.
  • Detail-oriented and strong work ethic.
  • Someone who thrives in a fast-paced environment and can successfully manage multiple competing priorities.

What We Offer

  • 20 working days of vacation.
  • Medical insurance and dental insurance.
  • Enterprise Udemy membership with access to thousands of personal and professional development courses.
  • Pension scheme.
  • Competitive pay and year-end bonus potential.
  • Charitable donation matching, along with volunteer and voting PTO.
  • Numerous team-building activities to promote collaboration in a fun and fast-paced work environment.