Retail Sales Representative

7 days ago


Crawley, West Sussex, United Kingdom WH Smith Retail Holdings Limited Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Customer Service: Provide a high level of customer service to all customers, ensuring their needs are met and they have a positive shopping experience.
  • Stock Management: Carry out stock replenishment and maintain a tidy and inviting store environment, ensuring all areas are well-stocked and easily accessible to customers.
  • Visual Merchandising: Meet high standards of display and visual merchandising, helping customers find what they're looking for easily and creating an engaging shopping experience.
  • Teamwork: Work collaboratively with colleagues to achieve sales targets and maintain a positive and productive store environment.
What We're Looking For
  • Passion for Customer Service: A genuine passion for delivering exceptional customer service and creating a positive shopping experience.
  • Communication Skills: Confident communication skills, both verbally and written, to effectively communicate with colleagues and customers.
  • Results-Oriented: A motivated and results-driven individual who is committed to achieving sales targets and maintaining high standards.
  • Adaptability: Ability to adapt to changing circumstances and priorities, ensuring the smooth operation of the store.
What We Offer

We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. We also provide a range of benefits, including an Employee Assistance Programme, to support your wellbeing and help you achieve a better work-life balance.

About Us

WHSmith has a rich heritage and a long history of providing excellent customer service. We are proud to be an inclusive employer, committed to creating a welcoming and inclusive environment for all colleagues and customers. We believe in the importance of diversity and equality, and we strive to create a workplace that reflects the communities we serve.



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