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Support Coordinator

1 month ago

North Shields, North Tyneside, United Kingdom Home Group Full time

About the Role

We are seeking a highly skilled and dedicated Support Coordinator to join our team at Home Group. As a Support Coordinator, you will play a vital role in supporting our customers who have complex needs to develop their skills and live more independently in the community.

Key Responsibilities

  • Signing new customers up to tenancies in their new homes
  • Supporting customers to manage a tenancy, helping them to prepare for a future of independent living
  • Carrying out risk assessments, support planning, goal setting and regular reviews
  • Visiting customers to carry out support sessions through the Home Achievement Program
  • Collaborating with colleagues to ensure seamless support

Requirements

  • Passion to support our customers to live their best life, working collaboratively with an eye for detail
  • Experience of creating person-centred support plans and supporting colleagues in working to work to the plans
  • Experience of coordinating and assessing customer referrals
  • Ability to work on your own initiative, remain calm under pressure and have a resilient approach
  • Valid driving license and access to a vehicle insured for business purposes

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and supportive team environment
  • Flexible working arrangements

About Home Group

Home Group is a leading provider of housing and support services, dedicated to helping people achieve their goals and live fulfilling lives. We are committed to creating a positive and inclusive work environment that values diversity and promotes equality.