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IT Support Specialist
2 months ago
Job Summary:
The Service Desk Technician will provide first and second-line technical support to staff and students at the University of Cambridge. The successful candidate will have excellent troubleshooting and fault-finding skills, with a solid understanding of modern computing systems and services.
Key Responsibilities:
- Provide deskside and remote support to staff and students
- Assist with project-based activities and work collaboratively with the Service Desk Team Leader and IT Systems & Services Manager
- Work occasional weekends to provide programme support for teaching delivery
Requirements:
- Good knowledge of modern computing systems and services
- Excellent troubleshooting and fault-finding skills
- Solid understanding of administrative systems and custom-developed applications
What We Offer:
The University of Cambridge offers a competitive salary and benefits package, as well as opportunities for professional development and training. The successful candidate will be based in central Cambridge, with occasional work from home where possible.
