IT Support Specialist

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom The One Group Full time

IT Support Specialist

Cambridge 5 days a week

£12.50 / Hour

We are seeking an IT Support Specialist to join our team at The One Group. As an IT Support Specialist, you will be responsible for managing the ticketing system, ensuring SLAs are met, escalating tickets when necessary, providing reports on tickets, and creating IT guides on various systems.

Requirements:

  • A minimum of 1 year IT Support experience
  • Experience working on a ticketing system
  • Knowledge around Office 365 and Active Directory
  • Happy to work in the Cambridge office 5 days per week
  • Available immediately

This role is a great opportunity to get back into work, keep your CV up to date, build on your current skills/experience, and there may be an opportunity for the contract to be extended.



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