Ward Clerk Assistant
3 days ago
This role plays a vital part in the Jean Heyes Reablement Unit, providing administrative, reception, and clerical support to the Unit. The duties are performed in accordance with Wrightington & Wigan and Leigh NHS Foundation Trust protocols and policies.
Main Responsibilities- Deal effectively with patients, relatives, and visitors, providing directions and information as required, and obtaining necessary support from the multi-disciplinary team.
- Manage clerical tasks, including answering telephones, relaying messages, and maintaining accurate records.
- Work closely with the Co-ordinator to ensure seamless support to the Unit.
- Organize appointments, hospital transport, and errands between departments.
- Provide excellent verbal, written, and electronic communication.
- Maintain a high level of organization, flexibility, and IT skills to effectively support the team.
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is committed to providing safe, effective care that respects patient dignity. We value our staff and strive to create a positive work environment that promotes engagement and well-being.
Key Requirements- Excellent communication and organizational skills.
- Ability to work as part of a team or individually.
- Experience working in an office environment or hospital setting.
- Basic numeracy and literacy qualifications or equivalent experience.
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