Customer Service Team Lead

7 days ago

Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time

Customer Care Team Leader Opportunity

About Athena Resourcing Solutions

Athena Resourcing Solutions is a people-focused company that values mutual respect, trust, and collaboration. We strive to create an environment where our employees feel valued and have fun at work.

Job Summary

We are seeking a Customer Care Team Leader to join our team. As a hybrid role, you will work from home 4 days a week and spend 1 day at our office in St Neots, Cambridge.

Key Responsibilities

  1. Lead a team of customer care representatives
  2. Develop and implement customer service strategies
  3. Collaborate with cross-functional teams to achieve business objectives

Requirements

To be successful in this role, you will need:

  • Excellent communication and leadership skills
  • Experience in customer service or a related field
  • Ability to work in a fast-paced environment

What We Offer

Athena Resourcing Solutions offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

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