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Lead Project Coordinator

3 months ago

London, Greater London, United Kingdom Hop Talent Full time
Position Overview

Hop Talent is a dynamic commercial property consultancy, renowned for its innovative strategies in guiding clients through office relocations across Central London. With a growing team of over 30 professionals, we are poised for significant expansion in the coming years. Our commitment to excellence has earned us recognition as one of the Best Places to Work.

The Senior Project Manager will play a pivotal role in collaborating with clients to facilitate the successful delivery of their office environments. The projects will encompass a range of scopes and will be executed on both Traditional and Design & Build frameworks. This position is integral to the technical team within our organization.

Key Responsibilities:

  • Project Oversight: Assume full accountability for project delivery from start to finish, ensuring efficient management of all components.
  • Client Engagement: Provide outstanding client service, serving as the main point of contact throughout the project lifecycle.
  • Office Renovation Management: Supervise the complete office renovation process, offering expert guidance and resources at every phase.
  • Contract Drafting: Prepare Engagement Agreements for director review prior to finalization with clients.
  • Client Consultation and Design: Develop and refine client briefs, guiding them through the design process to fulfill their requirements.
  • Procurement Guidance: Advise clients on procurement strategies and contract alternatives that align with their objectives.
  • Risk Assessment: Identify critical project risks, assisting clients in understanding and mitigating these risks with practical solutions.
  • Tender Management: Oversee the tendering process for contractors and suppliers on behalf of the client.
  • On-Site Oversight: Manage on-site construction activities, ensuring adherence to the building contract terms.
  • Post-Project Support: Conduct post-project evaluations and assist clients through the project closure process.
  • Client Relationship Development: Build and maintain strong client relationships, identifying opportunities for additional services.
  • CRM Management: Ensure client information is accurately maintained in the CRM system.
  • Team Mentorship: Support the growth and development of junior team members.
  • Business Development: Collaborate with the director in pitches and client meetings, identifying new business opportunities.
  • Technical Assistance: Provide technical advice and support to the broader team.
  • Brand Development: Work with the marketing team to enhance and promote the technical services brand.

Qualifications:

  • Chartered status (MRICS) is preferred but not mandatory.
  • Proven experience in a client-facing role with a strong aptitude for managing client relationships.
  • Minimum of 5 years of experience in managing project contracts on traditional and design and build bases.
  • Expertise in workplace strategy and advising clients accordingly.
  • Desire to mentor junior team members and the capability to approve their work.
  • Dependable individual who takes ownership of responsibilities.
  • Ability to manage client relationships effectively, ensuring high service levels.
  • Goal-oriented with a strong drive to achieve project objectives.
  • Excellent communication skills, focusing on clear interactions with clients.
  • Experience with commercial tenants/occupiers is advantageous but not essential.
  • Capability to identify and pursue new business opportunities.
  • Self-motivated with a positive attitude and strong communication skills.
  • Exceptional attention to detail, with the ability to handle multiple tasks simultaneously.