Workshop Invoicer
16 hours ago
Job Title: Workshop Invoicer - Mercedes Benz Truck
Location: Mercedes-Benz Truck & Van Southampton
Job Category: Aftersales
Job Type: Full-time
Hours: 45 hours per week
Salary: Competitive
Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme
Bonus Schemes: Customer satisfaction and team performance bonus schemes
About the Role:
We are seeking an experienced Workshop Invoicer to join our team at Mercedes-Benz Truck & Van Southampton. As an Invoice and Claim Administrator, you will play a critical role in ensuring customers receive the best service through efficient, timely, and accurate administration processes.
Key Responsibilities:
- Prepare cost estimates, invoices, and associated paperwork for all work completed within the company
- Prepare and submit repair and maintenance claims and warranty claims, ensuring the quality and compliance of all documentation
- Reconcile manufacturer payments, including acting upon claim discrepancies and management of aged debt
- Complete regular and documented self-audits to drive continuous improvement in business processes
- Support the Service Team with effective WIP control
Requirements:
- Experience working in an automotive service operation or in a comparable role
- Proven track record in warranty/service contract administration
- Basic knowledge of trucks, specifically Mercedes-Benz Trucks
- Understanding of compliance associated with Heavy Goods Vehicles
- Basic knowledge of service-relevant applications
- Basic computer skills as well as general business knowledge
- General IT knowledge of Microsoft Office applications
What We Offer:
As a member of our team, you will have access to a range of benefits, including competitive salary, 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme. We also offer customer satisfaction and team performance bonus schemes.
How to Apply:
If you are a motivated and experienced individual looking for a new challenge, please apply online and one of our recruitment specialists will be in touch.
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