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Venue Operations Manager
2 months ago
Job Summary:
We are seeking an experienced and innovative General Manager to join our team at Corecruitment. As a key member of our operations team, you will be responsible for driving the success of our competitive socialising venues across the UK.
About the Role:
As General Manager, you will be responsible for leading a fantastic team, upholding company standards, and actively engaging in all aspects of the operation, including gaming, food, beverage, events, sports, and staffing. You will ensure that daily activities meet required standards and create a happy, memorable experience for customers and staff.
Key Responsibilities:
- Leadership: Lead a high-performing team of hospitality professionals to deliver exceptional customer experiences.
- Operational Excellence: Uphold company standards and ensure that all business processes and procedures are followed, from daily transactions to inventory management.
- Customer Experience: Create a welcoming and memorable experience for customers, ensuring that they leave with a smile.
- Problem-Solving: Think on your feet and resolve any issues that may arise, ensuring that the venue runs smoothly and efficiently.
Requirements:
- Experience: 3+ years of General Management experience in the hospitality F&B sector or leisure industry.
- Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on customer satisfaction.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.
- Problem-Solving Skills: Quick thinking and problem-solving skills, with the ability to adapt to changing situations.
What We Offer:
We offer a competitive salary, bonus structure, and opportunities for career progression. If you are a motivated and experienced hospitality professional looking for a new challenge, we would love to hear from you.