Customer Service Representative

7 days ago


Wadebridge, Cornwall, United Kingdom Lidl Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Efficiently process customer transactions, including handling cash, credit card payments, and operating a point-of-sale system
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and inventory management activities to ensure a visually appealing and well-stocked store

Requirements

  • Previous experience in a retail or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • High school diploma or equivalent required

What We Offer

  • Competitive hourly pay rate
  • Opportunities for career advancement and professional development
  • Generous benefits package, including health insurance, retirement plan, and paid time off
  • Discounts on store merchandise and services


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