Customer Service Representative
7 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
- Efficiently process customer transactions, including handling cash, credit card payments, and operating a point-of-sale system
- Restock shelves, maintain store displays, and ensure a clean and organized store environment
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals
- Participate in visual merchandising and inventory management activities to ensure a visually appealing and well-stocked store
Requirements
- Previous experience in a retail or customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends
- High school diploma or equivalent required
What We Offer
- Competitive hourly pay rate
- Opportunities for career advancement and professional development
- Generous benefits package, including health insurance, retirement plan, and paid time off
- Discounts on store merchandise and services
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