Customer Service Representative

7 days ago


Wadebridge, Cornwall, United Kingdom Lidl Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment

Requirements

  • Previous experience working in a fast-paced retail environment
  • Excellent customer service skills, with a focus on providing a positive and welcoming experience for customers
  • Ability to work flexible hours, including evenings and weekends
  • Physical ability to lift, bend, and stand for long periods
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system

What We Offer

  • Competitive hourly pay rate, with opportunities for advancement and professional growth
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off
  • A fun and dynamic work environment, with opportunities to work with a diverse and supportive team
  • Training and development opportunities to help you succeed in your role and advance your career


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