Customer Team Member
2 weeks ago
Closing date: 11-09-2024
Customer Team Member
Location: Jubilee Road, Old Railway Site, Wadebridge, PL27 7DA
Pay: £12.00 per hour
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings Until 10:00pm) and weekends, to be discussed at interview. This role will also include working in our in store bakery.
Full, paid training provided
You can apply for this role using your mobile device (no CV needed)
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community – get involved in all kinds of activities and events
This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
-
Customer Service Representative
20 hours ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.Key ResponsibilitiesProvide excellent customer service, responding to customer...
-
Customer Service Representative
18 hours ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.Key ResponsibilitiesProvide excellent customer service, responding to customer...
-
Customer Service Representative
3 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Representative
3 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Representative
3 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...
-
Customer Service Representative
4 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...
-
Customer Service Representative
4 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...
-
Customer Service Representative
2 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...
-
Team Leader
3 weeks ago
Wadebridge, Cornwall, United Kingdom SPAR Full timePosition OverviewAs a Designate Team Leader at SPAR Wadebridge, you will play a pivotal role in ensuring the smooth operation of our convenience store in the absence of the Store Manager. This position is crucial for maintaining the store's standards and fostering a positive shopping experience for our customers.Key ResponsibilitiesLeadership: Oversee the...
-
Garden Sundries Team Lead
2 days ago
Wadebridge, Cornwall, United Kingdom MorePeople Full timeAbout Our ClientOur client is a leading garden centre with a reputation for excellence and a foundation in horticulture. They are focused on delivering exceptional customer experiences and offering high-quality products and services.About the RoleAs a key member of our team, you will be responsible for overseeing the daily operations of the Gardening...
-
Garden Sundries Team Lead
2 days ago
Wadebridge, Cornwall, United Kingdom MorePeople Full timeAbout Our ClientOur client is a leading garden centre with a reputation for excellence and a foundation in horticulture. They are focused on delivering exceptional customer experiences and offering high-quality products and services.About the RoleAs a key member of our team, you will be responsible for overseeing the daily operations of the Gardening...
-
Team Leader Opportunity at SPAR
3 weeks ago
Wadebridge, Cornwall, United Kingdom SPAR Full timePosition OverviewWe are seeking a dedicated Designate Team Leader for our SPAR location in Wadebridge. This role is essential for ensuring smooth operations in the absence of the Store Manager.Key ResponsibilitiesTeam Leadership: Oversee and motivate the team to achieve store objectives.Recruitment and Training: Manage the hiring process and provide training...
-
Team Leader Opportunity at SPAR Wadebridge
3 weeks ago
Wadebridge, Cornwall, United Kingdom SPAR Full timePosition OverviewWe are seeking a dedicated Designate Team Leader (DTL) for our SPAR store in Wadebridge. This role is crucial for maintaining the smooth operation of our convenience store, which serves as a vital part of the local community.Key ResponsibilitiesLeadership: Take charge in the absence of the Store Manager, ensuring that all team members are...
-
Team Leader Opportunity at SPAR Wadebridge
3 weeks ago
Wadebridge, Cornwall, United Kingdom SPAR Full timePosition OverviewWe are seeking a Designate Team Leader for our SPAR Wadebridge location. This role is crucial for ensuring the smooth operation of our convenience store in the absence of the Store Manager.Key ResponsibilitiesLeadership: Oversee the team and provide guidance to ensure high performance.Recruitment and Training: Engage in the hiring process...
-
Team Leader Opportunity
3 weeks ago
Wadebridge, Cornwall, United Kingdom SPAR Full timePosition OverviewWe are seeking a Designate Team Leader for our SPAR store in Wadebridge. This role is crucial for ensuring smooth operations in the absence of the Store Manager.Key ResponsibilitiesTeam Leadership: Oversee and motivate the team to meet performance targets.Recruitment and Training: Manage the hiring process and provide training to new team...
-
Retail Shift Manager
4 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Shift Manager to join our team at Lidl. As a key member of our store operations team, you will be responsible for leading a team of colleagues to achieve sales targets and provide an exceptional customer experience.Key ResponsibilitiesMotivate and support your team to achieve sales...
-
Retail Shift Manager
4 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Shift Manager to join our team at Lidl. As a key member of our store operations team, you will be responsible for maintaining high standards of customer service and store appearance.Key ResponsibilitiesMotivate and support your team to achieve targets in a fast-paced environmentSwiftly...
-
Retail Shift Manager
4 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Shift Manager to join our team at Lidl. As a key member of our store operations team, you will be responsible for leading a team of colleagues to achieve targets in a fast-paced and dynamic environment.Key ResponsibilitiesMotivate and Support Your TeamLead by example and demonstrate a...
-
Retail Shift Manager
4 days ago
Wadebridge, Cornwall, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly skilled and experienced Retail Shift Manager to join our Store Team at Lidl. As a key member of our store operations team, you will be responsible for leading and managing a team of retail staff to deliver exceptional customer service and achieve sales targets.Key ResponsibilitiesLead and manage a team of retail staff to...
-
Horticulture Sales Team Lead
5 days ago
Wadebridge, Cornwall, United Kingdom MorePeople Full timeAbout the RoleWe are seeking a highly skilled Gardening Sundries Manager to join our team at MorePeople.Key Responsibilities:Lead a team of sales professionals to achieve sales targets and provide exceptional customer service.Develop and implement effective sales strategies to drive business growth and increase revenue.Collaborate with the management team to...