Retail Shift Manager

7 days ago


Wadebridge, Cornwall, United Kingdom Lidl Full time

About the Role

We are seeking a highly motivated and experienced Retail Shift Manager to join our team at Lidl. As a key member of our store operations team, you will be responsible for leading a team of colleagues to achieve targets in a fast-paced and dynamic environment.

Key Responsibilities

  • Motivate and Support Your Team
    • Lead by example and demonstrate a strong work ethic
    • Provide guidance and support to colleagues to help them achieve their goals
    • Encourage open communication and feedback to ensure a positive and productive team environment
  • Solve Problems and Delegate Tasks
    • Identify and resolve issues promptly and effectively
    • Delegate tasks and responsibilities to colleagues to ensure efficient operation of the store
  • Create a Positive Customer Experience
    • Ensure that customers receive excellent service and a positive shopping experience
    • Monitor and improve customer satisfaction levels
  • Manage Store Operations
    • Oversee the day-to-day operation of the store, including inventory management, cash handling, and stock control
    • Ensure that all store policies and procedures are followed

Requirements

  • Leadership Experience
    • Proven experience of leading a team in a retail or similar environment
    • Ability to motivate and inspire colleagues to achieve their best
  • Problem-Solving Skills
    • Ability to identify and resolve problems promptly and effectively
    • Strong analytical and decision-making skills
  • Customer Service Skills
    • Excellent customer service skills, with the ability to provide a positive and welcoming experience for customers
    • Ability to handle customer complaints and issues in a professional and courteous manner

What We Offer

  • Competitive Salary
    • A competitive hourly pay rate, with opportunities for progression and career development
  • Benefits Package
    • A comprehensive benefits package, including a pension scheme, holiday entitlement, and other perks


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