Housing Support Specialist
18 hours ago
We are seeking a dedicated and compassionate Housing Concierge to join our team at Home Group Limited. As a key member of our support team, you will play a vital role in ensuring the well-being and safety of our customers.
About the RoleAs a Housing Concierge, you will be responsible for providing high-quality support to our customers, including those who are homeless or at risk of homelessness. Your primary focus will be on ensuring the health and safety of our customers, managing the building, and providing a safe and welcoming environment.
Key Responsibilities- Supporting customers over the age of 18 who are homeless or at risk of homelessness
- Managing the health and safety of the building, including patrolling to check fire doors and ensuring everything is locked and secure
- Thinking on your feet and managing situations on the spot, such as investigating suspicious activity or raising the alarm when necessary
- Providing a safe and welcoming environment for our customers
We offer a range of benefits, including:
- Flexible working hours
- Able to use technology for creating and updating support plans, doing mandatory learning, and keeping in touch with colleagues
- Great pay and benefits package
- Opportunities for career development and progression
- A supportive and inclusive work environment
To be successful in this role, you will need:
- Calm under pressure with great communication skills
- A team player with the confidence to work alone
- Able to use technology for creating and updating support plans, doing mandatory learning, and keeping in touch with colleagues
We are committed to providing a safe and inclusive work environment for all our employees. If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please click APPLY NOW to submit your application.
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