People Business and Operations Partner

2 weeks ago


London, Greater London, United Kingdom Spire Healthcare Full time
Job Title: People Business and Operations Partner

Spire Healthcare is seeking a highly skilled People Business and Operations Partner to join our team. As a key member of our HR function, you will play a critical role in supporting the Outer London Hub, driving business outcomes, and delivering exceptional HR services.

Key Responsibilities:
  1. Lead the development of HR services across the hub, working closely with hospital-based HR teams to deliver a high-quality employee lifecycle journey.
  2. Support the hospital HR teams in managing complex ER caseloads, delivering training, and driving project People activity.
  3. Drive continuous improvement initiatives to enhance colleague experience, working with hospital HR teams and People Centres of Expertise.
  4. Oversee employee relations cases in the hub, acting as a point of escalation for complex cases and leading as required.
  5. Develop actionable employee engagement plans, working with senior leaders to facilitate challenge and ensure momentum.
  6. Understand and anticipate the need for change, diagnose underlying issues, and build the case for change with stakeholders.
  7. Help upskill HR Advisors and line managers in managing investigations and employee relations matters.
  8. Ensure cases within the hub are recorded correctly and managed consistently using WorkPro.
  9. Develop a People plan for the hub, maximizing workforce opportunities and addressing challenges such as retention and future skills.
  10. Understand equality and diversity demographics across the hub, working with hospitals on initiatives to improve inclusivity and representation.
  11. Conduct regular talent and succession exercises for the Hub, ensuring succession plans are in place and acted on.
  12. Work with the wider People Operations team to identify and facilitate development opportunities for internal talent mobility.
  13. Understand performance drivers and challenges within the Hub, working with Hospital Management Teams and People team to continuously improve workforce performance.
  14. Dotted-line management responsibility for local HR teams in the hub, supporting the Hospital Director with line management.
  15. Coach and develop local HR teams, working with them to understand their career aspirations and development areas.
What We Offer:
  • Comprehensive private medical insurance covering pre-existing conditions with no excess.
  • 35 days annual leave (rising to 37 days) inclusive of bank holidays.
  • Generous company pension scheme with flexible retirement options.
  • 'Spire for you' reward platform offering discounts and cashback for over 1000 retailers.
  • Life assurance.
  • We commit to our colleagues' well-being through work-life balance, ongoing development, support, and reward.

We celebrate diversity and are committed to creating an inclusive culture for all. In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.


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