Regional Operations Manager

3 days ago


Wolverhampton, Wolverhampton, United Kingdom Brammer Buck & Hickman Full time

Job Summary

We are seeking a highly skilled Regional Operations Manager to join our team at Brammer Buck & Hickman. As a Regional Operations Manager, you will be responsible for managing a portfolio of industrial distribution sites across the UK, providing leadership and guidance to site managers and ensuring the consistent delivery of customer service.

Key Responsibilities

  • Manage the combined P&L for all industrial distribution sites
  • Provide leadership and motivation to site managers, both in person and remotely
  • Ensure the consistent delivery of customer service across all sites
  • Work with site managers to prepare and submit forecasts
  • Implement and monitor the Company Scorecard report, ensuring best practice across all sites
  • Develop and maintain standard core processes to deliver consistent service and performance levels
  • Agree and execute customer-specific implementation plans
  • Develop on-site relationships with customers through regular review meetings and efficiency programs
  • Attend internal review meetings to discuss regional performance and contract compliance

Requirements

  • Strong understanding of industrial distribution and multi-site management
  • Experience in P&L management and customer service delivery
  • Ability to lead and motivate a team of site managers
  • Strong communication and presentation skills
  • Emotional intelligence and ability to work in a fast-paced environment
  • Customer-focused with a passion for creating a market-leading proposition
  • Visible and energetic leader who can enthuse and motivate a team
  • Experience in appraisals, SMART objectives, and staff performance management
  • Initiative-taking self-starter who is comfortable working at pace
  • Active listener with the ability to communicate at all levels
  • Comfortable making challenging decisions and driving demanding objectives

What We Offer

  • Highly competitive base salary
  • Car or car allowance
  • Private medical insurance
  • Pension scheme

Benefits

  • Flexible working
  • Industry-leading training through the Rubix Academy
  • Leadership opportunities
  • Mentoring


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