Regional Operations Manager

3 weeks ago


Wolverhampton, Wolverhampton, United Kingdom Brammer Buck & Hickman Full time

Are you ready to drive transformative change and advance your career?

We are excited to present an opportunity at Brammer Buck & Hickman for the position of Regional Insite Manager ("RIM"). The Key Insites function is responsible for overseeing approximately 60 insitesTM across the nation. An Insite represents our dedicated presence on-site, delivering engineering spares sourcing and inventory management services.

In this role, you will manage a new contract within a well-established portfolio in the food sector. This high-profile client is a recognized name in the industry, presenting both challenges and rewards.

The ideal candidate will oversee 7 sites primarily situated between Northampton and Manchester, with direct accountability for each site's Insite Manager. A background in industrial, multi-site regional operations management is preferred. We are particularly interested in candidates located in the East or West Midlands, Staffordshire, or Cheshire, but a central UK location is essential.

About Us

Our mission began with the goal of revolutionizing the traditional model of European industrial distribution, committed to innovative approaches for our colleagues and clients.

Today, we proudly stand as the market leader, operating in 22 markets with sales reaching €3bn.

Our clientele includes some of the largest names in manufacturing, alongside the SMEs that form the backbone of the industry and everything in between.

We are more than just a logistics provider; we leverage our specialized knowledge and technical expertise to deliver products and services that keep production lines operational.

Currently, our team is growing, and we are eager to continue our journey of disruption and expansion.

Key Responsibilities

  • Oversee the combined P&L for all InsitesTM.
  • Provide leadership and motivation to all Insite Managers, both in-person and remotely.
  • Ensure consistent delivery of agreed customer service levels.
  • Collaborate with Insite Managers to prepare and submit forecasts.
  • Implement and monitor the Company Scorecard report, ensuring adherence to "best practice" principles across all Insites in the region.
  • Develop, maintain, and implement standard core processes to ensure consistent service and performance levels for clients.
  • Agree upon and execute customer-specific implementation plans.
  • Foster on-site relationships with clients through regular review meetings and support in efficiency programs.
  • Attend regular internal review meetings to discuss regional Insite performance and contract compliance.

Required Competencies

  • The culture within the Key Insites function is collaborative and dedicated, with a genuine interest in team well-being, alongside a strong commitment to excellence in customer service and business performance.
  • Demonstrated understanding of purchasing and inventory management systems.
  • Ability to comprehend value creation and develop added value.
  • Experience in industrial distribution or multi-site management roles.
  • Knowledge of P&L management.
  • Familiarity with inventory management disciplines.
  • Strong communication and presentation skills, with the emotional intelligence to lead a field-based team in achieving targets and operational fulfillment.
  • Naturally customer-focused, with a passion for creating a market-leading proposition.
  • A visible and energetic leader capable of inspiring and motivating a team.
  • Experience in performance management, including appraisals and SMART objectives.
  • An initiative-taking self-starter comfortable working in a fast-paced environment.
  • Active listener with the ability to communicate effectively at all levels.
  • Comfortable making challenging decisions and driving demanding objectives.



What We Offer

We have cultivated an environment rooted in trust, openness, and kindness, where diverse perspectives can flourish. We value your initiative and, in return, offer autonomy, flexibility, and the opportunity to shape your career.

In addition to...

  • A highly competitive base salary
  • Car or Car Allowance
  • Private Medical Insurance
  • Pension Scheme


We will support you with:

  • Flexible working arrangements
  • Industry-leading training through the Brammer Buck & Hickman Academy
  • Leadership development opportunities
  • Mentoring programs


Apply Now

We deeply value diversity at Brammer Buck & Hickman. We celebrate our differences and encourage individuals from all backgrounds to apply.

We are committed to providing a barrier-free recruitment process. Please reach out to our HR team if you require any accessibility adjustments, and we will work with you to accommodate your needs.



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