Regional Operations Manager

3 weeks ago

Wolverhampton, Wolverhampton, United Kingdom Brammer Buck & Hickman Full time

Are you ready to drive transformative change in the industrial sector and advance your career?

 We are excited to announce an opportunity at Brammer Buck & Hickman for a Regional Insite Manager ("RIM"). The Key Insites function is now overseeing nearly 60 insitesTM across the nation. An Insite represents our dedicated presence on-site, delivering engineering spares sourcing and inventory management services.

In this role, you will oversee a new contract within a well-established portfolio in the food industry. This high-profile client is a recognized household name, presenting both challenges and rewards.

The ideal candidate will manage 7 sites primarily situated between Northampton and Manchester, with direct oversight of each site's Insite Manager. A background in industrial, multi-site regional operations management is preferred. Ideally, candidates should be located in the East or West Midlands, Staffordshire, or Cheshire, with a central UK location being essential.

About Us

 Our journey began with a vision to revolutionize the traditional model of European industrial distribution, committing to innovative approaches for our colleagues and customers.

Today, we proudly stand as the market leader, operating in 22 markets with sales reaching €3bn.

Our clientele includes some of the largest names in manufacturing, as well as the SMEs that form the backbone of the industry and everything in between.

We are more than just a logistics provider; we leverage our specialized knowledge and technical expertise to deliver products and services that keep production lines operational.

Currently, our team is expanding, and while we have made significant strides, our journey is far from over.

Key Responsibilities

  • Oversee the combined P&L for all InsitesTM.
  • Provide leadership and motivation to all Insite Managers, both in-person and remotely.
  • Ensure consistent delivery of agreed customer service levels.
  • Collaborate with Insite Managers to prepare and submit forecasts.
  • Implement and monitor the Company Scorecard report, ensuring best practices across all Insites within the region.
  • Develop, maintain, and implement standard core processes to deliver consistent service and performance levels for customers.
  • Agree upon and execute customer-specific implementation plans.
  • Foster on-site relationships with customers by conducting regular review meetings and supporting efficiency programs.
  • Attend regular internal review meetings to discuss regional Insite performance and contract compliance.

Required Competencies

  • Our Key Insites function is characterized by a sociable culture and a genuine commitment to team wellbeing, alongside a strong focus on excellence in customer service and business performance.
  • Demonstrated understanding of point of sale/purchasing/inventory management systems.
  • Ability to grasp the concept of value creation and develop added value.
  • Experience in industrial distribution or multi-site management roles.
  • Understanding of P&L management.
  • Appreciation of inventory management disciplines.
  • Strong communication and presentation skills, with the emotional intelligence to lead a field-based team in achieving targets and operational fulfillment.
  • Naturally customer-focused, with a passion for creating a market-leading proposition.
  • A visible and energetic leader capable of inspiring and motivating a team.
  • Experience with appraisals, SMART objectives, and staff performance management.
  • An initiative-taking self-starter comfortable working at a fast pace.
  • Active listener with the ability to communicate effectively at all levels.
  • Comfortable making challenging decisions and driving demanding objectives.



What We Offer

 We have cultivated an environment rooted in trust, openness, and kindness, where diverse perspectives can flourish. We value your initiative and, in return, offer autonomy, flexibility, and the opportunity to shape your career.

In addition to a highly competitive base salary, we provide:

  • Car or Car Allowance
  • Private Medical Insurance
  • Pension Scheme


We support you with:

  • Flexible working arrangements
  • Industry-leading training through the Brammer Buck & Hickman Academy
  • Leadership development opportunities
  • Mentoring programs


Apply Now

 At Brammer Buck & Hickman, diversity is of utmost importance to us. We celebrate our differences and encourage individuals from all backgrounds to apply.

We are committed to providing a barrier-free recruitment process. Please reach out to our HR team if you require any accessibility adjustments, and we will work with you to meet your needs.

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