Overnight Operations Coordinator
4 weeks ago
Welcome to Mercure Bedford Centre Hotel, where we embrace the essence of hospitality.
As a prominent player in the hospitality industry, Mercure Bedford Centre Hotel is dedicated to providing exceptional experiences for our guests. Our establishment is part of a larger network that values innovation and excellence in service.
By becoming a part of our team, you will engage in a fulfilling career where your contributions matter. We pride ourselves on fostering a supportive environment that encourages personal growth and professional development.
Our commitment to our staff includes exclusive benefits and recognition for your dedication and hard work.
Every role within our hotel is significant, contributing to memorable experiences for our guests and the community.
Hospitality is a craft,
Become a vital part of our mission.
As the Overnight Operations Coordinator, you will oversee hotel functions during the night shift, ensuring smooth operations and guest satisfaction.
Your responsibilities will include conducting night audits and performing corridor inspections to guarantee the safety and comfort of all guests.
We seek an independent and enthusiastic individual who excels in guest relations, welcoming all visitors and addressing their needs, particularly those requiring special assistance.
You will lead the night team in various tasks, including:
- Conducting Fire Walks
- Preparing Function Rooms
- Managing Food & Beverage services
Additionally, you will prepare financial reports and Duty Manager Logs ahead of the daily management meetings, ensuring all banking reconciliations are completed accurately.
Maintaining effective communication with all departments is essential, fostering a seamless connection between night and day operations.
QualificationsExperience with Opera cloud systems and prior night shift experience in a hotel setting are essential for this position.
A First Aid Certificate is preferred, or you should be willing to participate in training.
Additional InsightsAs part of our dynamic and energetic team, you will deliver outstanding customer service to our guests daily.
Our hotel features 121 well-appointed rooms and a delightful River View Restaurant.
Understanding our guests' perspectives is crucial; therefore, we will arrange an overnight stay for you to experience our hospitality firsthand.
AMRT1_UKCT
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