Senior Client Success Manager

2 weeks ago

Feltham, Greater London, United Kingdom SAP Full time
About the Role

We are seeking a highly skilled Client Success Manager to join our team at SAP. As a Client Success Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving revenue growth, and ensuring client retention.

Key Responsibilities
  • Develop and execute territory plans to proactively engage clients throughout their lifecycle
  • Build and maintain strong relationships with clients through virtual meetings and regular communication
  • Drive client retention and revenue growth through strategic planning and execution
  • Collaborate with internal teams to identify sales opportunities and develop solutions to meet client needs
  • Contribute to process development and organizational growth projects to drive business results
Requirements
  • Senior level experience in Customer Success, Account Management, or Relationship Management
  • Proven track record of exceeding targets and driving business growth
  • Excellent communication and interpersonal skills, with the ability to lead and influence client meetings
  • Ability to successfully manage internal and cross-functional relationships
  • Highly organized and able to manage multiple activities and deadlines
About SAP

SAP is a global leader in enterprise software and software-related services. Our company culture is focused on collaboration, innovation, and customer satisfaction. We offer a highly collaborative team environment, with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.

We are committed to creating a diverse and inclusive team, and we welcome applications from candidates who share our values and are passionate about delivering exceptional results.

SAP is an equal opportunity employer and is committed to the principles of equal employment opportunity and affirmative action. We provide accessibility accommodations to applicants with physical and/or mental disabilities.

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