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Senior Client Success Manager

2 months ago

Feltham, Greater London, United Kingdom SAP Full time

About the Role

We are seeking a highly skilled Senior Client Success Manager to join our team at SAP. As a key member of our Client Success organization, you will be responsible for developing and maintaining strong relationships with our clients, driving revenue growth, and ensuring client retention.

Key Responsibilities

  • Develop and execute territory plans to proactively engage clients throughout their lifecycle
  • Build and maintain strong relationships with clients through virtual meetings and regular communication
  • Drive client retention and revenue growth through strategic planning and execution
  • Collaborate with internal teams to identify sales opportunities and develop solutions to meet client needs
  • Contribute to process development and organizational growth projects to improve client experience and drive business results

What We Offer

As a Senior Client Success Manager at SAP, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional client experiences. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

Requirements

  • Senior level experience in customer success, account management, or relationship management
  • Proven track record of exceeding targets and driving revenue growth
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
  • Strong analytical and problem-solving skills, with the ability to develop and implement effective solutions to meet client needs

About SAP

SAP is a global leader in enterprise software and services, with a mission to help organizations run better and improve people's lives. We are committed to creating a diverse and inclusive work environment, where everyone has the opportunity to succeed and grow.

Why Join Us

At SAP, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional client experiences. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Join us and be part of a team that is shaping the future of business and technology.