Customer Success Partner Senior Advisor
4 weeks ago
Helping Customers Succeed
We are seeking a highly skilled Senior Advisor for Customer Success Partners to join our team at SAP. As a key member of our customer success team, you will be responsible for the daily management of assigned cloud customer accounts. This includes developing and managing engagement and expansion plans, as well as delivering Customer Success services to ensure product consumption and product usage growth.
Key Responsibilities:
- Develop and manage account management strategies to maximize customer value and promote revenue growth and protection.
- Work proactively with customers to develop their roadmap to improve consumption and maximize the value of their subscriptions.
- Provide leading practice advice and guidance to customers for operating their SAP SPM cloud solutions and related governance.
- Understand customer business models, priorities, objectives, and goals to identify potential operational and commercial risks, retain current revenue footprint, and look for expansion opportunities.
- Develop and execute a proactive "customer first" renewal and expansion plan in conjunction with other internal SAP account team members.
- Utilize commercial and business acumen for commercial queries and to ensure licensing compliance, renewal forecast, and optimized contractual opportunities.
Requirements:
- 5+ years of experience managing complex customer engagements or other customer-facing experience.
- A self-starter with energy, drive, the ability to manage multiple priorities, and work independently and problem-solve.
- Strong oral and written communication skills with the ability to credibly present and communicate recommendations to senior management in organizations.
- Experience in SAP Sales Performance Management solutions, sales operations, incentive management, IT, Healthcare, and Financial Services is not required but highly valued.
About SAP:
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
Join SAP:
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
-
Customer Success Partner Senior Advisor
4 weeks ago
Feltham, Greater London, United Kingdom SAP Full timeUnlock Customer SuccessWe help our customers achieve their goals by providing expert guidance and support. As a Customer Success Partner Senior Advisor at SAP, you will be responsible for managing complex customer engagements and developing account management strategies to drive revenue growth and customer satisfaction.Key Responsibilities:Develop and...
-
Customer Success Partner Senior Advisor
4 weeks ago
Feltham, Greater London, United Kingdom SAP Full timeUnlock Customer SuccessSAP is seeking a highly skilled Customer Success Partner Senior Advisor to join our team. As a key member of our customer success team, you will be responsible for the daily management of assigned cloud customer accounts. This includes developing and managing engagement and expansion plans, delivering Customer Success services to...
-
Customer Success Partner Advisor
4 weeks ago
Feltham, Greater London, United Kingdom SAP Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Success Partner Advisor to join our team at SAP. As a key member of our Client Success organization, you will be responsible for developing and maintaining strong relationships with our clients, driving revenue growth, and ensuring client retention.Key ResponsibilitiesDevelop and execute...
-
Customer Success Partner Advisor
4 weeks ago
Feltham, Greater London, United Kingdom SAP Full timeUnlock Client PotentialSAP is seeking a skilled Client Success Partner Advisor to join our team. As a key member of our Client Success organization, you will be responsible for developing trusted relationships with clients, driving revenue growth, and ensuring client retention. This is a dynamic role that requires strong communication and...
-
Customer Success Partner Senior Advisor
3 weeks ago
Feltham, Greater London, United Kingdom SAP Full timeUnlocking Customer Success through Strategic PartnershipWe help organizations run better by empowering them to bring out their best. At SAP, we foster a collaborative culture focused on delivering exceptional customer experiences. Our goal is to create a workplace that values diversity, flexibility, and a shared passion for innovation.Key...
-
Customer Success Partner Advisor
4 weeks ago
Feltham, Greater London, United Kingdom SAP Full timeWe help the world run betterAt SAP, we empower our clients to achieve their goals by providing innovative solutions and exceptional support. Our company culture is built on collaboration, trust, and a shared passion for helping others succeed. We focus on building strong relationships with our clients, understanding their needs, and delivering tailored...
-
Parts Advisor
4 weeks ago
Feltham, Greater London, United Kingdom Auto Skills UK Full timeJob Title: Parts AdvisorJob Summary: We are seeking an experienced Parts Advisor to join our team at AutoSkills UK. The successful candidate will be responsible for ensuring that incoming inventory is stocked in the correct location, meeting and assisting customers in a courteous and professional manner, and maintaining the parts department in a clean and...
-
HGV Service Advisor
4 weeks ago
Feltham, Greater London, United Kingdom Hunter Knight Recruitment Full timeWe are seeking a professional and experienced HGV Service Advisor to join our Heathrow-based Commercial Service Team. If you have HGV and customer service experience within a commercial vehicle setting, we would love to hear from you. We also invite applications from Service Advisors within other areas of the automotive industry who have a keen interest in...
-
HGV Service Advisor Position
4 weeks ago
Feltham, Greater London, United Kingdom Hunter Knight Recruitment Ltd Full timeKey Responsibilities:We are seeking a professional and experienced HGV Service Advisor to join our Commercial Service Team. The ideal candidate will have HGV and customer service experience within a commercial vehicle setting.Key Skills:Excellent customer service skillsStrong communication and problem-solving skillsAbility to work in a fast-paced...
-
Customer Service Representative
4 weeks ago
Feltham, Greater London, United Kingdom South East Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at South East. As a Customer Service Assistant, you will be responsible for delivering an exceptional experience for our customers, ensuring that every visit is enjoyable and memorable.Key ResponsibilitiesProvide outstanding customer service,...
-
Customer Service Representative
4 weeks ago
Feltham, Greater London, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our front-of-house team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our Tenpin centres.Your key responsibilities...
-
Customer Delivery Partner
2 weeks ago
Feltham, Greater London, United Kingdom DPD Full timeKey Highlights:Deliver parcels on time and become a vital part of our community.Choose from our industry-leading vehicles and enjoy the latest electric innovations.Work five days a week, with opportunities to work longer to boost your earnings.What You'll Need:A valid UK driver's licence with no more than 6 points.The 'van-do attitude' we're looking...
-
Customer Service Representative
4 weeks ago
Feltham, Greater London, United Kingdom Right Now Recruitment Full timeJob DescriptionRight Now Group has partnered with a leading freight forwarder to find an exceptional Customer Service Specialist to join their luxury retail handling team.The ideal candidate will have a passion for service excellence and dealing with end-users.Key Responsibilities:Act as the primary contact for onsite clients in relation to external...
-
Senior Forensic Scientist
4 weeks ago
Feltham, Greater London, United Kingdom Eurofins UK Forensic Services Full timeJob DescriptionSalary: CompetitiveLocation: Feltham, UKContract: PermanentHours: 37.5hrs per week, Full TimeClosing date: Not specifiedThe RoleWe are seeking a highly motivated and experienced Forensic Scientist to join our team at Eurofins UK Forensic Services. As a Forensic Scientist, you will be responsible for the interpretation and reporting of results...
-
Freight Forwarding Customer Service Specialist
4 weeks ago
Feltham, Greater London, United Kingdom Freightserve Full timeFreightserve is seeking a skilled Freight Forwarding Customer Service Specialist to oversee key client relationships and ensure timely communication with customers, partners, and internal departments.Key responsibilities include:Effective communication with customers and internal departments via email and telephoneOverseeing a major key client...
-
Air Freight and Customs Operations Manager
4 weeks ago
Feltham, Greater London, United Kingdom Freight Personnel Full timeJob DescriptionRole - Customs and Air Freight Manager - Based in a major UK airportRoleWorking closely with the Operations Manager, Senior Logistics Manager and wider Network Team, this role involves overseeing customs and airfreight processes, managing air-freight space, and ensuring a high level of service while driving down costs.Responsibilities- Set up...
-
HGV Parts Specialist
4 weeks ago
Feltham, Greater London, United Kingdom Octane Recruitment Full timeHGV Parts Advisor RoleWe are seeking an experienced HGV Parts Advisor to ensure the correct parts and accessories are supplied to customers, as per the order.Main Responsibilities:Supplying parts and accessories to customersEnsuring accurate order fulfillmentCollaborating with the team to achieve sales targetsRequirements:Experience in HGV parts salesStrong...
-
HGV Parts Specialist
4 weeks ago
Feltham, Greater London, United Kingdom Octane Recruitment Careers Full timeHGV Parts Advisor Role OverviewWe are seeking an experienced HGV Parts Advisor to join our client in Heathrow. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order.Key Responsibilities:Answering customer enquiries accurately and promptlyLocating parts and accessories...
-
Customer Service Representative
4 weeks ago
Feltham, Greater London, United Kingdom Heathrow Personnel Full timeWe are seeking a highly skilled Customer Service Representative to join our Heathrow courier division. The successful candidate will be responsible for taking bookings via telephone and email, arranging courier and express shipments, and liaising with the transport and warehouse team.Key Responsibilities:Taking bookings and arranging shipmentsUpdating...
-
Customer Service Ambassador
3 weeks ago
Feltham, Greater London, United Kingdom Iceland Full timeJob SummaryAs a Home Delivery Driver at Iceland, you will play a vital role in delivering exceptional customer service to our valued customers. You will be the face of our brand, ensuring that every delivery meets our high standards.Key Responsibilities* Deliver shopping to customers' doors in a timely and efficient manner* Provide exceptional levels of...