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Senior Client Success Manager

2 months ago

Feltham, Greater London, United Kingdom SAP Full time

About the Role

We are seeking a highly skilled Senior Client Success Manager to join our team at SAP. As a key member of our Client Success organization, you will be responsible for developing and maintaining strong relationships with our clients, driving revenue growth, and ensuring client retention.

Key Responsibilities

  • Develop and execute territory plans to proactively engage clients throughout their lifecycle
  • Build strong relationships with clients through virtual meetings and regular communication
  • Achieve client retention and revenue goals on a quarterly basis
  • Demonstrate integrity and professionalism in all interactions with clients and internal stakeholders
  • Stay up-to-date on industry best practices and SAP Concur products to provide expert guidance to clients
  • Collaborate with Sales teams to identify sales opportunities and drive business growth
  • Contribute to process development and organizational growth projects to drive efficiency and effectiveness

What We Offer

  • A dynamic and entrepreneurial work environment with opportunities for growth and development
  • A highly collaborative team ethic with a focus on collaboration and innovation
  • A comprehensive benefits package with opportunities for flexible working arrangements
  • A commitment to diversity, equity, and inclusion with a focus on creating a workplace that values and celebrates individual differences

About SAP

SAP is a global leader in enterprise software and services, helping organizations run better and achieve their goals. We are committed to creating a better and more equitable world through our work and our values. We believe in unleashing all talent and creating a workplace that is inclusive, diverse, and equitable.

EOE AA M/F/Vet/Disability:

SAP is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment and where all employees feel valued, respected, and supported.