Sales and Customer Service Coordinator

7 days ago


Camberley, United Kingdom GREEN FOLK LIMITED Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Green Folk Limited. As a Sales Administrator, you will play a crucial role in supporting our Internal and External sales teams by ensuring timely and accurate sales orders and quotations while delivering exceptional customer service.

Key Responsibilities
  • Manage incoming enquiries via the sales inbox and direct them to the appropriate team members.
  • Prepare standard quotations following guidance from the external sales or proposals team.
  • Promptly follow up on quotations and other enquiries.
  • Maintain customer record cards, including detailed customer notes in our CRM system (EFACS).
  • Accurately enter and review sales orders within one working day.
  • Customer Service Excellence: Respond to customer enquiries about lead times, pricing, sales documentation, and post-shipping and invoice queries within agreed timescales.
  • Develop and maintain positive relationships with both internal and external customers.
  • Liaise with customers and External Sales on order progress, escalate issues promptly, and handle returns and customer concerns efficiently.
  • Develop a strong understanding of our extensive product database and manufacturing lead times.
  • Prepare for and actively participate in customer or company meetings as required.
Requirements
  • Experienced working with CRM Systems
  • Demonstrable customer service and administration experience within an office-based environment
  • Experience and confidence working in a customer-facing environment
  • Commercially aware to be able to identify sales opportunities
  • Able to demonstrate accuracy whilst remaining efficient
  • Demonstrable prioritization and time management scheduling skills
  • Comfortable to switch between sales and proposals tasks when required
Benefits
  • Profit Share Scheme (based on company profit and is therefore not guaranteed, it is designed to pay approx. 3% of salary across a year)
  • Enhanced Salary Sacrifice Pension Scheme – After 3 months service, company pays 5% where an employee pays 3%
  • 24 days holiday + banks increasing with service
  • Onsite parking
  • Gym & retail discounts
  • Eye care policy (money off glasses)
  • Voluntary private healthcare scheme
About Us

Embracing diversity in all its forms, Green Folk Limited is an equal-opportunity employer. We welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.



  • Camberley, Surrey, United Kingdom Mulberry Recruitment Full time £24,000 - £26,000

    Position: Sales Operations Coordinator Working Hours: Monday to Friday, 8:30am - 5:30pm Company Overview: Mulberry Recruitment is representing a prominent player in the fast-moving consumer goods (FMCG) sector, specializing in food products. We are currently looking for a dedicated Sales Operations Coordinator to enhance our team. This role offers excellent...


  • Camberley, Surrey, United Kingdom Reed Full time

    About the RoleWe are seeking a highly organized and detail-oriented Receptionist/ Administrator to join our team at Reed. As the first point of contact for our company, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our front desk.Key ResponsibilitiesCustomer Service: Greet and check in/out...


  • Camberley, Surrey, United Kingdom Reed Full time

    About the RoleWe are seeking a highly organized and detail-oriented Receptionist/ Administrator to join our team at Reed. As the first point of contact for our company, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our front desk.Key ResponsibilitiesCustomer Service: Greet and check in/out...


  • Camberley, Surrey, United Kingdom Hampshire Recruitment Service Full time

    We are looking for a dedicated Operations Coordinator to join our teamAs the Operations Coordinator, you will play a crucial role in ensuring seamless operations and exceptional customer service. Your responsibilities will include:Implementing efficient operational processes to deliver top-notch serviceBuilding and maintaining strong customer...


  • Camberley, United Kingdom HAYS Full time

    £28K + 5% company bonus +excellent benefits, Customer Logistics Coordinator, Camberley, Full Time 18-month FTC Your New CompanyYou will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to...


  • Camberley, United Kingdom Hays Full time

    £28K + 5% company bonus +excellent benefits, Customer Logistics Coordinator, Camberley, Full Time 18-month FTC Your New Company You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity...


  • Camberley, United Kingdom HAYS Full time

    £28K + 5% company bonus +excellent benefits, Customer Logistics Coordinator, Camberley, Full Time 18-month FTC Your New CompanyYou will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector.  This is an amazing opportunity to...


  • Camberley, Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

    Join a Leading OrganisationYou will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.Your New...


  • Camberley, Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

    Join a Leading OrganisationYou will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.Your New...


  • Camberley, Surrey, United Kingdom Salomon Full time

    Job DescriptionSalomon UK is seeking a highly organized and detail-oriented Sales Support Coordinator to cover a maternity leave on a part-time basis. The successful candidate will provide administrative support to our Sales Team, focusing on Softgoods and Hardgoods wholesale in the country.Key ResponsibilitiesSample Handling and Test EquipmentCoordinate the...


  • Camberley, Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role You will be joining a highly professional and talented team who work to common goals and share success. As a key member of our team, you will be responsible for delivering exceptional customer service, managing multichannel inbound customer enquiries, and coordinating service requests with technical support teams. Key Responsibilities Manage...


  • Camberley, Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role You will be joining a highly professional and talented team who work to common goals and share success. As a key member of our team, you will be responsible for delivering exceptional customer service, managing multichannel inbound customer enquiries, and coordinating service requests with technical support teams. Key Responsibilities Manage...

  • Sales Assistant

    3 months ago


    Camberley, United Kingdom Shell Blackwater Service Station Full time

    Your role will be to provide a full customer service to anyone buying petrol or groceries, accept payments, help restock shelves and generally demonstrate a high level of pride in your environment. You will be enthusiastic, friendly and enjoy working in a customer facing role Wherever you are, we put our customers first with excellent service and a...


  • Camberley, United Kingdom Service Care Solutions Full time

    Position Title: Housing Scheme CoordinatorLocation: Camberley, SurreySalary: £16,240Employment Type: Permanent, Part-Time (Spread over 3 days or 5 Mornings)Role Overview:We are seeking a dedicated Housing Scheme Coordinator to deliver exceptional housing and support services within our Specialist Housing Schemes. This role emphasizes effective building...


  • Camberley, Surrey, United Kingdom Ryman Ltd Full time

    About the Role:Ryman Ltd is seeking a highly motivated and customer-focused Sales Assistant to join our team. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Act as a brand ambassador, showcasing a passion for learning and sharing knowledge with customers.Confidently...


  • Camberley, Surrey, United Kingdom Ryman Ltd Full time

    About the Role:Ryman Ltd is seeking a highly motivated and customer-focused Sales Assistant to join our team. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Act as a brand ambassador, showcasing a passion for learning and sharing knowledge with customers.Confidently...


  • Camberley, United Kingdom Ernest Gordon Recruitment Limited Full time

    Position: Operations Coordinator (Scheduling)Salary: £27,000 - £30,000 + Training + Career Advancement + 33 Days Holiday + Early Finish on FridaysLocation: CamberleyAre you an experienced Operations Coordinator with a focus on scheduling tasks? We are seeking a dedicated professional to join a well-established and expanding organization that is positioning...


  • Camberley, Surrey, United Kingdom Mulberry Recruitment Full time

    About the RoleMulberry Recruitment is seeking a highly organized and detail-oriented Sales Administrator to join their team. As a Sales Administrator, you will play a crucial role in supporting the sales team in achieving their goals.Key ResponsibilitiesProcess sales orders from start to finish, ensuring accuracy and efficiency.Communicate with customers and...


  • Camberley, Surrey, United Kingdom Mulberry Recruitment Full time

    About the RoleMulberry Recruitment is seeking a highly organized and detail-oriented Sales Administrator to join their team. As a Sales Administrator, you will play a crucial role in supporting the sales team in achieving their goals.Key ResponsibilitiesProcess sales orders from start to finish, ensuring accuracy and efficiency.Communicate with customers and...


  • Camberley, Surrey, United Kingdom Dynamo Full time

    Join Our Team as a Client Engagement Coordinator We are looking for a motivated individual with a strong customer service orientation to become a part of our dynamic Mortgage processing team.As a Client Engagement Coordinator, you will thrive in a vibrant, client-focused atmosphere, generating opportunities for mortgage advisors, overseeing lead management,...