Housing Scheme Coordinator

2 weeks ago


Camberley, United Kingdom Service Care Solutions Full time
Position Title: Housing Scheme Coordinator

Location: Camberley, Surrey

Salary: £16,240

Employment Type: Permanent, Part-Time (Spread over 3 days or 5 Mornings)

Role Overview:
We are seeking a dedicated Housing Scheme Coordinator to deliver exceptional housing and support services within our Specialist Housing Schemes. This role emphasizes effective building management, tenancy oversight, and promoting independent living for our residents.

Key Responsibilities:
  • Building Oversight: Manage daily operations, report maintenance issues, and ensure compliance with safety regulations.
  • Tenancy Oversight: Address anti-social behavior, manage arrears, conduct tenancy reviews, and facilitate new sign-ups.
  • Resident Support: Evaluate resident needs, create support plans, combat isolation, and assist with maintenance requests.
  • Community Involvement: Encourage resident participation, support social initiatives, and cultivate a vibrant community atmosphere.
  • Performance Tracking: Keep accurate records, perform risk assessments, and ensure adherence to compliance standards.
  • Collaborative Efforts: Partner with commissioners, care providers, and external organizations to enhance resident support.
  • Financial Oversight: Provide guidance on benefits, manage vacant properties, and optimize lettings to reduce income loss.
  • Contractual Relations: Maintain effective communication with local authorities, fulfill contractual obligations, and monitor service performance.
  • Service Promotion: Advocate for our services to potential clients and agencies, and provide coverage for other schemes as needed.

Candidate Profile:
Essential Qualifications:
  • Proven experience in housing management, particularly in tenancy oversight within specialist or temporary accommodations.
  • Knowledge of anti-social behavior management and rental income processes.
  • Excellent communication skills with the ability to engage with diverse stakeholders.
  • Resilience and adaptability in high-pressure situations.
  • Understanding of safeguarding principles within a housing context.
  • Access to personal transportation for business purposes.

Desirable Qualifications:
  • Level 3 qualification in a relevant field (e.g., CIH) or a commitment to obtain it.
  • Experience collaborating with external partners.
  • Familiarity with GDPR and data management practices.

Values and Behaviors:
  • Commitment to fostering inclusion, equality, and diversity.
  • Customer-centric approach in all interactions.
  • Adherence to health and safety regulations.
  • Promotion of Value for Money (VfM) principles across the organization.


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