Sales Operations Coordinator

3 weeks ago


Camberley, Surrey, United Kingdom Mulberry Recruitment Full time £24,000 - £26,000
Position: Sales Operations Coordinator

Working Hours:
Monday to Friday, 8:30am - 5:30pm

Company Overview:
Mulberry Recruitment is representing a prominent player in the fast-moving consumer goods (FMCG) sector, specializing in food products. We are currently looking for a dedicated Sales Operations Coordinator to enhance our team. This role offers excellent career advancement opportunities and a range of benefits.

Key Responsibilities:
  1. Engage with clients through various communication channels including email, applications, and phone.
  2. Manage the complete sales order lifecycle.
  3. Accurately receive and process sales orders, ensuring all necessary information is provided.
  4. Act as the primary contact for the sales team operating in the field.
  5. Address customer inquiries, concerns, and complaints promptly.
  6. Coordinate with logistics, couriers, freight forwarders, and other transport services.
  7. Investigate credit requests and manage the issuance of credits and collection notes within established performance metrics.
  8. Ensure timely ordering of office stock supplies.
  9. Demonstrate proficiency in Microsoft Office Suite, especially Excel, and familiarity with Sage.
  10. Experience with CRM systems and sales tools is advantageous.

Qualifications:
The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work collaboratively within a team environment.

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