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Overnight Operations Manager

3 months ago

Manchester, United Kingdom Aimbridge Hospitality Full time

About the Role

We are seeking a dedicated Night Manager to oversee the operations of our hotel during the night shift. This position is crucial in ensuring the safety and satisfaction of our guests while maintaining high standards of service.

Company Overview

Aimbridge Hospitality EMEA is part of the global Aimbridge Hospitality brand, managing a diverse portfolio of over 1,600 hotels and resorts worldwide. We collaborate with renowned brands and independent establishments alike, providing exceptional hospitality experiences.

Key Responsibilities

  • Ensure the safety and security of guests and staff throughout the night.
  • Conduct regular security checks and audits to maintain fire safety and overall building security.
  • Deliver outstanding customer service as a representative of the hotel.
  • Oversee the nightly financial audit and coordinate with the accounts team for accuracy.
  • Recruit, train, and mentor the Night team to enhance guest experiences.

What We Offer

As part of our team, you will enjoy a range of benefits, including:

  • Access to hotel discounts across our portfolio.
  • Employee assistance programs available 24/7.
  • Opportunities for career and lifestyle breaks.
  • Volunteer days to support charitable causes.

Candidate Profile

The ideal candidate will have prior supervisory experience in a hotel setting, demonstrating a strong commitment to customer service and a passion for the hospitality industry.