Ophthalmology Directorate Coordinator
3 weeks ago
About the Role
We are seeking a highly organized and detail-oriented individual to join our Ophthalmology Directorate team as an Assistant Patient Pathway Coordinator. This role requires a proactive and motivated individual who can thrive in a fast-paced environment and work effectively with minimal supervision.
Key Responsibilities
- Ensure accurate and comprehensive patient records and clinical details are added onto the Electronic Patient Record (EPR) in a timely manner, adhering to the Trust's Elective Access Policy and Data Quality.
- Log and book appointments on EPR, ensuring that patients are given appointment dates in accordance with clinical priority and length of wait.
- Manage and maintain the appointments for booking list on EPR, ensuring that the utilisation of elective outpatient capacity is maximised and patients are kept informed.
- Proactively monitor all outpatient clinics and highlight over or under booking of clinics to the Patient Pathway Coordinators.
- Ensure that the patients' 18-week RTT pathway is correct on EPR before undertaking any changes to the patient pathway.
Person Specification
Essential
- GCSE or equivalent in English and Maths, grades A-C.
- Good knowledge of patient pathways.
- Maintains high standards and quality of work.
Desirable
- Willingness to develop computer technology skills.
Experience and Skills
Essential
- Experience of using a full range of IT/Patient data systems.
- Excellent diary maintenance scheduling skills.
- Excellent communication skills both written and verbal.
Desirable
- An understanding of the Trust's Elective Access Policy.
Interpersonal Skills / Communication Skills
Essential
- Accurate data entry, typing and checking skills.
- Excellent literacy, numeracy and communication skills both verbally and in writing.
- Highly diplomatic and professional.
- Positive, enthusiastic attitude.
Desirable
- Experience working with clinicians.
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