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Customer Service Ambassador

2 months ago

Hastings, East Sussex, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to provide exceptional customer service at our Premier Inn in Hastings. As the face of our hotel, you'll use your warm personality and customer service skills to welcome guests and make their stay unforgettable.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring their stay is comfortable and enjoyable.
  • Work closely with the housekeeping team to ensure rooms are perfect for our guests.
  • Manage the front desk, handling check-ins, check-outs, and guest inquiries with a smile.
  • Upsell and promote our hotel's services and amenities to enhance the guest experience.

What We Offer:

  • A competitive hourly rate of up to £ per hour.
  • A fixed-term contract until 7th November 2024, with guaranteed hours to plan your week around.
  • The opportunity to work with a leading hospitality business, Whitbread, and develop your skills and career.
  • A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on shops, travel, and more.

Why You'll Love Working with Us:

  • We're committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups.
  • We offer flexible working arrangements and support for workplace adjustments.
  • We're passionate about providing exceptional customer service and creating a warm and welcoming environment for our guests.