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Customer Service Representative

2 months ago

Feltham, Greater London, United Kingdom Tenpin Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering an exceptional experience for our customers, ensuring their needs are met and exceeded.

Your primary responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner
  • Booking customers in at reception, managing customer flow, and ensuring a smooth experience
  • Hosting individuals and children's parties, delivering food to the lanes, and maintaining a clean and tidy environment
  • Working efficiently, showing initiative, and being friendly, with a focus on exceptional customer service

What We Offer

We offer a range of benefits, including:

  • Tenpin Treats - Retailer discounts, Smart Tech, and Best Doctors
  • Free Bowling for family and friends
  • Free Food (when working 6 hours or more)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards

Career Development

We are committed to developing our team members and offer opportunities for career growth and development. If you are looking for a challenging and rewarding role, we encourage you to apply.