Customer Service Representative

4 weeks ago


Feltham, Greater London, United Kingdom Tenpin Ltd Full time
Customer Service Assistant Role

About the Role

We are looking for a Customer Service Assistant to deliver an outstanding experience for our customers at Tenpin Ltd. As a key member of our team, you will be responsible for booking customers in at reception, being a point of contact for customer questions, and hosting individuals and children's parties.

You will work efficiently, show initiative, and be friendly. Exceptional customer service will be at the heart of your role. You will also need to be confident and comfortable when dealing with customers.

Key Responsibilities

  • Deliver exceptional customer service and ensure a positive experience for all customers
  • Book customers in at reception and be a point of contact for customer questions
  • Host individuals and children's parties, ensuring a fun and memorable experience
  • Deliver food to the lanes and maintain a clean and tidy centre

What We Offer

  • A fun and fast-paced work environment
  • Opportunities for career development and progression
  • A competitive salary and benefits package
  • Free bowling and food when working 6 hours or more
  • Enhanced maternity, paternity, and adoption leave
  • Medicash Health Care Cash Back Scheme and Employee Assistance Programme

Requirements

  • Full of determination, enthusiasm, and able to work in a fast-paced environment
  • A nothing is too much trouble attitude
  • Able to provide high levels of customer service and have strong communication skills
  • Fully flexible around working pattern, including evenings and weekends
  • Be approachable and helpful
  • Be organised and able to multi-task
  • A strong team player

How to Apply

If you are a motivated and customer-focused individual looking for a new challenge, please click apply and complete the short application process.



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