Systems Operations Specialist
4 weeks ago
Job Title: Technical Operations Associate (Systems)
Location: Crewe, UK
Working Arrangement: 5 days per week on-site
Shift Pattern: 9-hour shifts, typically Monday to Friday (1893 hours annually, offering approximately 5 extra weeks off per year)
Salary & Benefits:
- Salary: £42,313 per annum
- Bonus: 10% based on performance targets
- Additional Rewards: £50 per month reward spend (options include alcohol, dental, shares plan, or pension contribution)
- Holidays: 26 days annual leave + bank holidays
Team Structure:
- You will be part of a small team, reporting directly to the Technical & Services Manager.
Interview Process:
- Interviews will be conducted during the mid-week period.
- Single interview round including an assessment.
Role Overview:
As a Technical Operations Associate, your primary responsibility will be to sustain and improve the technical systems that underpin a fully automated warehouse and other essential business applications. Additionally, you will provide desktop support to both on-site and remote users, along with network support for the Crewe site.
Key Responsibilities:
- Manage and support technical systems vital to warehouse automation and business operations.
- Deliver desktop support for both on-site and remote users, as well as network support for the facility.
- Identify, lead, and execute system enhancements to accommodate new business requirements, involving meticulous planning and execution.
- Participate in the management of systems/applications linked to the Warehouse Management System and SAP.
- Engage with ancillary systems, including B2B, B2C, track and trace systems, EDI, and related software and hardware.
Essential Skills & Experience:
- Demonstrated experience with operational systems, ideally within a corporate IT environment.
- Hands-on desktop support experience (not helpdesk).
- Knowledge and experience with SAP, particularly in Warehouse Management Systems.
- Experience working with Red Hat Linux.
- Familiarity with ITIL frameworks.
- Proficiency in Oracle/SQL for manipulation and query execution.
- Understanding of PLC communications within robotic/automated warehouse environments.
- Strong networking knowledge and troubleshooting skills.
- Excellent communication skills with the ability to engage effectively with team members and stakeholders.
This is an excellent opportunity for an individual with the right technical expertise and operational understanding to contribute to a dynamic and supportive environment. If you are seeking to apply your skills in a challenging yet rewarding role, this position could be an ideal match.
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