Systems Operations Specialist

4 weeks ago


Crewe, Cheshire East, United Kingdom KPI Recruiting Ltd Full time

Job Title: Technical Operations Associate (Systems)

Location: Crewe, UK
Working Arrangement: 5 days per week on-site
Shift Pattern: 9-hour shifts, typically Monday to Friday (1893 hours annually, offering approximately 5 extra weeks off per year)

Salary & Benefits:

  • Salary: £42,313 per annum
  • Bonus: 10% based on performance targets
  • Additional Rewards: £50 per month reward spend (options include alcohol, dental, shares plan, or pension contribution)
  • Holidays: 26 days annual leave + bank holidays

Team Structure:

  • You will be part of a small team, reporting directly to the Technical & Services Manager.

Interview Process:

  • Interviews will be conducted mid-week.
  • Single interview round including an assessment.

Role Overview:
As a Technical Operations Associate, your primary responsibility will be to maintain and enhance the technical systems that support a fully automated warehouse and other essential business applications. This role also encompasses providing desktop support to both on-site and remote users, as well as network support for the Crewe site.

Key Responsibilities:

  • Oversee and support technical systems crucial to warehouse automation and business operations.
  • Provide desktop support for on-site and remote users, along with network support for the Crewe facility.
  • Identify, lead, and implement system enhancements to meet new business requirements, involving detailed planning and execution.
  • Engage in the management of systems/applications linked to the Warehouse Management System and SAP.
  • Work on ancillary systems, including B2B, B2C, track and trace systems, EDI, and related software and hardware.

Essential Skills & Experience:

  • Proven experience with operational systems, ideally within a corporate IT environment.
  • Hands-on desktop support experience (not helpdesk).
  • Knowledge and experience with SAP, particularly in Warehouse Management Systems.
  • Experience working with Red Hat Linux.
  • Familiarity with ITIL frameworks.
  • Proficiency in Oracle/SQL for manipulation and query execution.
  • Understanding of PLC communications within robotic/automated warehouse environments.
  • Strong networking knowledge and troubleshooting skills.
  • Excellent communication skills with the ability to engage effectively with team members and stakeholders.

This is an excellent opportunity for an individual with the right technical expertise and operational understanding to contribute to a dynamic and supportive team environment. If you are looking to leverage your skills in a challenging yet rewarding role, this position could be the ideal match.



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