Customer Service Representative

3 weeks ago

Doncaster, Doncaster, United Kingdom Plusnet Full time
Job OverviewAre You the Right Fit?

At Plusnet, we pride ourselves on fostering a welcoming atmosphere where everyone is valued. We are dedicated to creating a community that embraces diversity in all its forms, ensuring that every individual feels included and respected.

Location: Plusnet Sheffield

Employment Type: Full-time Apprentice

Compensation: £19,500 annually

Hourly Wage: £10.00

Position Summary

If you are enthusiastic and eager to learn while earning, Plusnet could be the perfect place for you. Our award-winning Apprenticeship program invites you to leverage your charm and passion to deliver exceptional service to our customers.

As part of our customer service division, you will assist clients with various inquiries, from understanding their bills and contracts to navigating features on their devices. We welcome candidates from diverse backgrounds, as we believe that energy, talent, and ambition are the keys to launching a successful career with us.

At Plusnet, we consider ourselves a family, and this philosophy extends to our customers. Your primary responsibility will be to ensure that every customer receives outstanding and personalized service.

Your Career Path with Plusnet

We are committed to supporting your professional growth and development. When you are ready to advance, we will be there to assist you in achieving your career aspirations.

Benefits of Working with Us
  • Competitive salary with performance incentives.
  • Significant discounts on EE & Plusnet products, saving you money annually.
  • Guidance in shaping your career trajectory, as we are dedicated to developing our employees.
  • Opportunities for community service through volunteering days.
  • Optional Private Healthcare and Dental coverage for you and your family.
  • Concierge services available.

If you believe you align with our values and would thrive in this role, we encourage you to explore this opportunity further.

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