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About Moto
Moto is a leading provider of motorway services in the UK, offering a unique blend of convenience, comfort, and entertainment to travelers on the go.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining a clean and welcoming store environment, and supporting the sales team in achieving sales targets.
Key Responsibilities
- Customer Service
- Provide exceptional customer service to all customers, responding to their queries and resolving any issues in a timely and professional manner.
- Upsell and promote our products and services to customers, ensuring they have a positive experience and are satisfied with their purchases.
- Store Maintenance
- Maintain a clean and welcoming store environment, ensuring all areas are tidy and well-presented at all times.
- Restock shelves and displays as needed, ensuring products are easily accessible to customers.
- Sales Support
- Support the sales team in achieving sales targets, providing assistance with sales promotions and events as needed.
- Process customer transactions accurately and efficiently, handling cash, credit card, and mobile payments.
Requirements
- Age
- Applicants must be at least 18 years old to apply for this role.
- Availability
- Flexibility to work a variety of shifts, including weekends and bank holidays.
What We Offer
- Competitive Pay
- A competitive hourly rate, with opportunities for overtime and bonuses.
- Benefits
- A range of benefits, including pension, sick pay, and life assurance.
- Development Opportunities
- Training and development opportunities to help you grow and succeed in your career.
Why Join Moto?
Moto is a dynamic and fast-paced environment that offers a unique opportunity to work with a leading provider of motorway services. As a Customer Service Representative, you will be part of a close-knit team that is passionate about delivering exceptional customer service and creating a welcoming store environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
