Customer Service Representative
4 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at Lloyds Banking Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, helping them with their financial queries and resolving any issues they may have.
Key Responsibilities
- Provide timely and effective responses to customer inquiries
- Resolve customer complaints in a professional and courteous manner
- Work closely with colleagues to ensure customer needs are met
- Develop and maintain knowledge of our products and services
Requirements
To be successful in this role, you will need to be a people person with excellent communication and interpersonal skills. You will also need to be able to work in a fast-paced environment and be able to multitask effectively.
About Us
At Lloyds Banking Group, we are committed to creating a values-led culture that reflects the diversity of our customers and communities. We are an inclusive organisation that values the contributions of all our colleagues and is dedicated to building a workforce that is representative of modern society.
What We Offer
We offer a wide-ranging benefits package, including a generous pension contribution, annual performance-related bonus, share schemes, and benefits that can be adapted to your lifestyle. We also offer a range of wellbeing initiatives and generous parental leave policies.
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