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Customer Service Representative

1 month ago

Doncaster, Doncaster, United Kingdom Lloyds Banking Group Full time

About this role

We are seeking a Customer Service Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, helping them with their financial needs and queries.

Key responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Work collaboratively with colleagues to ensure seamless customer service, sharing knowledge and best practices to drive excellence.
  • Stay up-to-date with product and service offerings, ensuring customers are aware of the latest options and benefits.

About us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are dedicated to creating a values-led culture, where our colleagues feel valued, empowered, and supported to make a real difference.

What we offer

  • A competitive salary and benefits package, including a generous pension contribution and annual performance-related bonus.
  • Ongoing training and development opportunities, helping you grow and thrive in your career.
  • A dynamic and inclusive work environment, where diversity and inclusion are at the heart of everything we do.

Apply today

If you are a motivated and customer-focused individual, passionate about delivering exceptional service, we would love to hear from you. Please submit your application, and we will be in touch to discuss further.