Customer Service Representative
2 months ago
Job Summary: We are seeking a skilled and customer-focused individual to join our Broadband Technical Team as a Customer Service Representative.
Key Responsibilities:
- Provide exceptional customer service to resolve broadband-related queries and issues.
- Work collaboratively with the team to achieve customer satisfaction and resolve complex technical issues.
- Develop and maintain a deep understanding of EE's products and services to provide accurate information to customers.
- Participate in ongoing training and development to stay up-to-date with the latest technology and industry trends.
What We Offer:
- A competitive starting salary of £23,504 rising to £24,064 after 8 months.
- Huge discounts on EE and BT products, including mobile and broadband services.
- Support for career development and growth opportunities within the company.
- Season Ticket Travel Loan to help with travel expenses.
- Volunteering days to give back to the community.
- Optional private healthcare and dental coverage.
Company Culture: We value our team members and strive to create a positive and supportive work environment. Our team culture is built on trust, respect, and open communication.
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