Customer Service Representative

2 months ago


Doncaster, Doncaster, United Kingdom EE Full time
Job Overview

Job Summary: We are seeking a skilled and customer-focused individual to join our Broadband Technical Team as a Customer Service Representative.

Key Responsibilities:

  • Provide exceptional customer service to resolve broadband-related queries and issues.
  • Work collaboratively with the team to achieve customer satisfaction and resolve complex technical issues.
  • Develop and maintain a deep understanding of EE's products and services to provide accurate information to customers.
  • Participate in ongoing training and development to stay up-to-date with the latest technology and industry trends.

What We Offer:

  • A competitive starting salary of £23,504 rising to £24,064 after 8 months.
  • Huge discounts on EE and BT products, including mobile and broadband services.
  • Support for career development and growth opportunities within the company.
  • Season Ticket Travel Loan to help with travel expenses.
  • Volunteering days to give back to the community.
  • Optional private healthcare and dental coverage.

Company Culture: We value our team members and strive to create a positive and supportive work environment. Our team culture is built on trust, respect, and open communication.



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