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Administrative Assistant

2 months ago

Wadhurst, East Sussex, United Kingdom Office Angels Full time
Administrative Role in a Dynamic Healthcare Organisation

We are seeking a highly organised and efficient Administrator to join our client's dynamic team in East Sussex, Wadhurst. As an Administrator, you will provide exceptional administrative support to our client's medical team, ensuring smooth patient care and invoicing processes.

Key Responsibilities:
  • Accurately record Independent Consultant time to ensure appropriate invoicing controls.
  • Organise diaries and patient appointments directly with patients and Consultants, striving to provide the best possible service.
  • Consistently update CRM - ensuring all necessary reports and documents are uploaded in line with company policies.
  • Deliver exceptional customer service to our patients, ensuring a positive customer experience.
  • Liaise with Inpatient and Therapy Services regarding admissions, discharges, and follow-up arrangements.
  • Prioritise enquiries, issues, and callers to maintain the highest level of service at all times.
Requirements:
  • Proven experience in providing administrative support, ideally within a healthcare setting but not essential.
  • Excellent organisation and time management skills.
  • Strong attention to detail and accuracy in record-keeping.
  • Effective communication skills, both written and verbal.
  • Proficiency in using relevant software and systems.

Our client offers a supportive and inclusive working environment, where their employees are valued and encouraged to develop their skills. You will have the opportunity to work alongside a dedicated and passionate team, making a difference to the lives of patients. Additionally, our client offers competitive benefits and opportunities for career progression.