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Motor Claims Specialist
3 months ago
About AIG
At AIG, we are transforming the way we assist clients in managing their risks. As a Motor Claims Specialist, you will contribute to this evolution, enhancing your skills and experience as a key member of our team.
Your Role in Claims Management
Our Claims teams are recognized for their exceptional problem-solving abilities, consistently delivering technical excellence and showcasing our unique service offerings to provide an unmatched global claims handling experience.
We pride ourselves on delivering responsive, fair, and professional service with empathy and efficiency, supported by a robust feedback mechanism and strong leadership.
Key Responsibilities
We are looking for a motor claims specialist with a diverse skill set and experience in managing third-party claims related to bodily injury, property damage, and optionally, credit hire claims.
The successful candidate will actively assist the department in delivering a customer-centric, cost-effective claims handling service through a proactive approach that prioritizes customer service while adhering to regulatory standards.
This role involves direct client interaction and requires thorough coverage, legal liability, and quantum analysis, as well as collaboration with brokers, insured parties, external service providers, and internal stakeholders.
- Investigate and manage all claims within the authority limits, adhering to company standards and procedures while ensuring accurate and timely reserving.
- Proactively engage with claimants and their representatives to secure the best possible outcomes.
- Contribute to meeting the Department's Key Performance Targets and achieving personal objectives.
Qualifications for Success
- Demonstrated experience in handling third-party motor claims, including personal injury and property damage claims, with a preference for knowledge of credit hire claims.
- Strong understanding of the complete claims process and familiarity with claims systems, including MOJ and OIC portals.
- Excellent communication skills, both written and verbal, for managing diverse stakeholders such as customers, panel lawyers, and brokers.
- In-depth knowledge of the legal and regulatory landscape governing motor claims.
Our Commitment to You
At AIG, our employees are our most valuable asset. We recognize the importance of investing in what matters most to you. Our Total Rewards Program offers a comprehensive benefits package focused on your health, well-being, financial security, and professional development, providing peace of mind for you and your family.
Our Culture of Inclusion
AIG is dedicated to fostering a culture that respects and celebrates the diverse talents, backgrounds, and perspectives of our employees. We promote inclusion through flexible work arrangements, diversity training, cultural awareness initiatives, and Employee Resource Groups (ERGs). The diversity of our workforce is one of AIG's greatest strengths, and we are proud to have received numerous awards and recognitions for our commitment to positive change.
AIG is an equal opportunity employer, welcoming all qualified individuals regardless of race, color, religion, age, gender, gender identity, national origin, veteran status, disability, or any other legally protected category.
