Motor Claims Handler

5 months ago


Manchester, United Kingdom Douglas Scott Legal Recruitment Full time

Motor Claims Handler

A Motor Claims Handler is wanted to join an award winning company. They are seeking experienced Motor FNOL Claims Handler to join growing Broker and Insurer Teams based just outside of Manchester.

As a Motor Claims Handler, you will handle motor claims on behalf of Broker Claims Teams, for clients who require of motor vechicle incidents to their respective insurers.

**Key Accountabilities**:

- To provide a claims handling service by acting as first point of contact for clients
- Reporting and recording details of new motor incidents and submitting the FNOL to the clients relevant motor insurer and broker
- Liaising with insurers, repairers and other agents.
- Promotion of our in-house claims services to clients

**Duties**:

- Accept Telephone and FNOL claims from clients.
- Manage the FNOL process with the client to determine the most appropriate course of action.
- Understand the claims journey as to actions required
- Instruct repairers and service providers when required
- Manage the repair Process with the approved repair network where appropriate
- Initial liability assessment


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