Complex Motor Claims Specialist

4 weeks ago


Manchester, United Kingdom AIG Full time
Grow Your Career as a Motor Claims Specialist

Make a Difference in Claims Handling

AIG is seeking a skilled Motor Claims Specialist to join our team. As a key member of our Claims team, you will be responsible for handling complex motor claims, including personal injury claims, third-party property damage, and credit hire claims.

About the Role

We are looking for a motivated and experienced claims handler who can provide a customer-focused, cost-efficient claims handling service. The ideal candidate will have a wide-ranging skill set and experience in managing third-party claims.

Key Responsibilities

  • Investigate and handle all claims within the limit of authority in accordance with company standards and procedures.
  • Take proactive steps to effectively deal with claimants and their representatives to achieve the best outcome for the claim.
  • Contribute to ensuring the Department's Key Performance Targets are met and own objectives are achieved.
  • Promote compliance with best practice for all aspects of claims assessment/handling and actively promote and demonstrate principles of Treating Customers Fairly (TCF).

Requirements

  • Experience in handling third-party motor claims, including personal injury claims, third-party property damage, and credit hire claims.
  • Good understanding of end-to-end claims procedures and knowledge of claims systems, including MOJ & OIC portals.
  • Strong communication skills, both written and verbal, to manage various stakeholders, including customers, panel lawyers, and brokers.
  • Detailed working knowledge of the legal and regulatory environment within which motor claims are handled.

What We Offer

AIG provides a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

Join Our Team

AIG is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).



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