Intervention Motor Claims Specialist

1 month ago


Manchester, United Kingdom MPJ Recruitment Ltd Full time
Third Party Intervention Motor Claims Handler

MPJ Recruitment Ltd is seeking a skilled Third Party Intervention Motor Claims Handler to join our client's team. As a specialist insurance and underwriting company in the motor insurance industry, our client boasts over 50 years of experience in the industry.

Key Responsibilities:
  • Make outbound calls to successfully capture third parties and achieve commercial goals.
  • Mitigate the cost of captures by establishing the needs of the third party and following established processes.
  • Support the follow-up process in handling claims and mitigating claims spend.
  • Ensure all claims are processed with an eye for potential fraud, exaggeration, and indemnity.
  • Review claims processes and recommend changes, highlighting missed opportunities, leakage, and areas for improvement.
  • Support technical intervention claims matters, including questions, escalated customer scenarios, and liability referrals.
  • Share best practices with the team and support their development.
Requirements:
  • Previous experience in Motor Claims Handling and Third Party Capture Claims Handling.
  • Tenacious and determined approach to making successful captures.
  • Ability to work in a professional environment and adapt to change.
  • Selfless and willing to share learnings with the team.

We are looking for a motivated and enthusiastic individual who truly cares about the third-party claims journey. If you have experience dealing with the First Notification of Loss part of the motor claim, we would love to hear from you.



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